Policies

Welcome to Moonlight Martini! 

A little back story:

I have been selling vintage  

for well over 30 years and counting!

I owned a very large vintage clothing and jewelry shop for over 18 years many moons ago. It was the number one vintage shop in my state and also the largest in the state.
Over the years, I have also sold on many venues. 
I am proud to say that many pieces of my vintage jewelry have ended up in movies, on TV series, plays and more. 
When I sold on Etsy, I made over 6,880 past sales and maintained a 5 star seller rating.

*SHIPPING IS FREE WITH ANY ORDER OF $75.00 OR MORE thru Sunday Dec. 8th.*
It always makes more sense to bundle your purchases to get free shipping!
All other orders pay a flat rate of $8.00, which includes tracking and insurance. 

The long and boring but very important stuff:
*My Stock: 
We hand pick ALL of our stock. All items have been well cared for, thoroughly inspected and carefully stored in a smoke and pet free environment. 

*READ AND VIEW ALL PHOTOS BEFORE PURCHASING.
 ALL SALES ARE FINAL
Please read all detailed descriptions carefully and in their entirety. 
Pay close attention to measurements and be sure it will fit you. 
Be sure to view ALL photos. 
Any imperfections or wear will be mentioned in descriptions and highlighted in the photos, including dimensions, and other pertinent info.

If you need a clarification of a description or additional photos, feel free to drop us a line and we will get right back to you.
If a color differs from what your computer monitor shows, if it doesn't fit you, or the package is delayed in shipping or lost due to the USPS post office, we cannot be held responsible. All claims of loss or damage can be filed online with the USPS.
Sorry, WE DO NOT SHIP INTERNATIONALLY.  
*WE DO NOT ACCEPT ANY RETURNS OR ISSUE PARTIAL REFUNDS. *

*TRUE VINTAGE JEWELRY AND TESTING BAKELITE*
All our jewelry is true vintage jewelry unless stated otherwise in the descriptions. Descriptions with non vintage items will state "not vintage" if it is a newer item.
All our bakelite pieces are tested with Simi chrome polish.

*PLACING YOUR ORDER AND PAYMENT*
Shopping carts are automatically emptied after three days of non payment.

PayPal is the ONLY online payment method I accept. 
You can use any credit card through Paypal with or without opening an account with them. We only ship to CONFIRMED PayPal addresses. A confirmed address is the same as your billable credit card address. If you purchased an item as a gift, it must be mailed to your address. We can not ship to an alternative address. 
It is Paypal's policy for seller protection. Besides, we are sure you would like to see what you purchased? Right? 
If you have moved and your address changed, please update it with PayPal  BEFORE you place your order. 
*Please follow through with payment after placing your order.
All Connecticut residents must pay sales tax.

*Double check your address for any errors before you submit your order and please be sure to include all mailing information like an apartment or street number etc... to avoid shipping delays. 
*You also may send a US Postal Money Order. No other money orders can be accepted.

If your order is retuned for lack of address info or mistakes were made on your order form, you will have to re-pay the postage to ship it back to you. (sorry, fair is fair)

*SHIPPING TIMES *
We do not ship on Saturdays or Sundays. (except near the holidays) 
OR if the post office is closed for holidays. 
Your order arrival time depends on your zip code and the speediness of postal branches on its journey. 
Please be sure to allow enough time for your package to arrive, especially if it is a gift. 
SORRY, WE DO NOT OFFER OVERNIGHT SHIPPING.

*TRACKING*
Tracking your package is easy as pie. We will send you your tracking number after we ship your order. Tracking can be watched in two ways:
Through the USPS website by typing in the tracking number at www.usps.com
We also upload the tracking number to your PayPal transaction. So if you log into your account, you can track your package there as well.

*IN CASE OF LOSS, DAMAGE OR THEFT*
In the rare case if damage occurs, please be sure to keep ALL original packaging in case they need to see it in person at your local branch. All packages are insured through the USPS. We can not be held responsible for thefts from your property (porch pirates) or building. If needed, you can file a case online at www.usps.com 
If you require any shipping details from our end, (receipt copies, package details) we will be more than happy to provide it for you, just drop us a line. 

*VINTAGE JEWELRY DISCLAIMER*
We examine all jewelry with a jeweler's loupe and give all necklaces a good tug before they are listed. Any imperfections with any items are listed in all item descriptions. Some of our jewelry has never been worn!
The glue that was used on vintage pins by the original manufacturers many, many years ago, may result in a stone falling out. If this should happen, you may want to purchase some loose rhinestones and a good jewelry glue that dries clear and repair it. Such an easy fix for your treasured piece! 
And again, vintage jewelry was made MANY moons ago. We simply can not guarantee the longevity of vintage items. 
Some of our earrings are "novelty" earrings and everyone knows, they were not made to last. It is always best to wear vintage jewelry with extra care! 
Metal content of earrings: The metal content of earrings is unknown unless specified in the descriptions.

*EMAIL INQUIRIES*
All emails concerning item descriptions or photos are answered SEVEN days a week up to 10:00 PM EST. (Eastern Standard Time) ASAP.
After 10:00pm, we will get back to you the next day ASAP. 
We are always here for you! The only exception is when our shop is on vacation or during the holidays. 

Sorry, the following email inquiries will NOT be answered:
International shipping inquiries.
Price reductions or discount coupons.
Quantity discounts. 
Asking to break up jewelry lots or sets.
Inquiries to buy items or supplies.
Sorry, we do not appraise items.

*YOUR PRIVACY IS OUR PRIORITY
 *We never share any of your information with any third parties. EVER!*

And as Always... 
Come Back Soon and Stay Hip!

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